Shop Policies

Payment via Paypal and in full amount including shipping unless stated otherwise. Buyer bares all shipping, insurance and customs tax (if applicable).

Return
In case of delay in shipment, I will not issue a refund. I have no control over shipping and customs. If you still insist on a refund, Please sent the item back to me in its original condition and i will issue a refund after i received it.

Damage
In case of damaged parcel, i only able to refund after i received back the item. I will not issue a refund as long i didn’t get the item back. If only parts of the item is damaged and we can agreed on a replacement for the damaged part, I will sent out a replacement as soon as possible free of charge.

Handling Process and Delivery Time
Most of the item are made-to-order. Allow 7-14 days for item to be made and handling process . Average shipping time for all international shipping from Malaysia are between 14 to 20 working days provided if there’s no delay in shipping and customs.

Tracking Number
Please refer to the tracking number given for your parcel status. Here’s the link for Pos Malaysia tracking page. http://www.pos.com.my/postal-services/quick-access/?track-trace

Parcel Insurance
Insurance for any parcel that cost 100usd and above will automatically added into the item listing shipping fee.

Faster Delivery
In case of faster delivery request, there’s DHL or FedEx. But be warn it will be very expensive. EMS is not recommended due to past bad experiences.

NOTE : When purchasing, please include your complete phone number including country code in the “buyer note/remark” for shipping purposes.

Please read the policies carefully. By purchasing , means you agree to all the policies stated. So.